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Privacy Policy

Your privacy matters to us. This policy explains how CTL Analysis collects, uses, stores, and protects your personal data.

1. Data Controller

CTL Analysis is the data controller responsible for your personal data as described in this policy. If you have questions about how your data is handled, contact us at [email protected].

This policy applies to all personal data collected through our website, contact forms, email correspondence, and service engagements.

2. Data We Collect

We may collect the following categories of personal data:

Information you provide directly: Name, email address, phone number, and any details you include in your enquiry or case materials (such as transaction records, wallet addresses, correspondence, or platform information).

Information collected automatically: When you visit our website, we may collect technical data including your IP address, browser type, operating system, referring URL, pages visited, and time spent on the site. This data is collected through cookies and similar technologies.

Third-party data: During the course of an engagement, we may collect publicly available information from open sources, blockchain networks, and web infrastructure records. This data is gathered as part of our analytical services and is included in the reports we produce for clients.

3. How We Use Your Data

We use your personal data for the following purposes:

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Consent: When you submit a contact form or provide your details voluntarily, you consent to our processing of that information for the purpose of responding to your enquiry.

Contractual necessity: When you engage our services, we process your data as necessary to fulfil the terms of our agreement with you.

Legitimate interest: We may process data where it is in our legitimate business interest to do so, provided this does not override your fundamental rights. This includes improving our services and maintaining website security.

Legal obligation: We may process your data where required to comply with applicable laws or regulations.

5. Data Sharing

CTL Analysis does not sell, trade, or rent your personal data to third parties. We may share your data only in the following circumstances:

Service providers: We may share data with trusted third-party service providers who assist in operating our website or conducting our business (for example, email hosting or payment processing), provided they agree to keep your information confidential.

Legal requirements: We may disclose your information if required to do so by law, in response to a court order, or to comply with a legal process.

With your consent: We may share your data with third parties if you have given explicit written authorisation — for example, if you ask us to provide a copy of your report to your solicitor.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encrypted communications, secure file storage, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner's Office (ICO).

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device when you visit a website.

Essential cookies: Required for the website to function properly. These cannot be disabled.

Analytics cookies: Used to understand how visitors interact with our website. This data helps us improve the site. These cookies are anonymous and do not identify individual users.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect your experience on our website.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Enquiry data: Contact form submissions and consultation records are retained for up to 12 months after the last communication, unless an engagement is agreed.

Client data: Case files and reports are retained for up to 6 years after the completion of an engagement, in accordance with professional and legal record-keeping obligations.

Website analytics: Anonymised analytics data may be retained indefinitely for trend analysis.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected].

Last updated: November 2024

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